Team

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Neil Mantell

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Michael Rees

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Sam Courtney

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Owen Jones

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Steffan Harries

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Kate Coventry

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Rhys Jones

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Ceri Dyson

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Abi Hawke

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Alice Morgan

Projects

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Tasbir Shatil

Assistant Planner

Tasbir Shatil joined LRM in 2024 after graduating from Cardiff University with a Masters in International Planning and Urban Design. Tasbir previously gained eight years of international experience in architecture, urban design, and town planning.

Tasbir is therefore able to offer a varied skillset to the LRM team, offering both planning consultancy expertise, as well as turning his hand to design where the opportunity arises.

Alice Morgan

Assistant Planner

Alice joined LRM in March 2024, having completed a three-month placement in planning in late 2023. Alice completed her degree in Urban Planning and Development at Cardiff University in 2023. As a part of her degree Alice travelled to New Orleans to research contemporary issues in planning.

Alice’s work to date has consisted of undertaking site visits and liaising with clients, consultants and local councils regarding projects of varying size and scope. Alice has also assisted with background research and the preparation of planning documents.

Ceri Dyson

Assistant Planner

Ceri joined LRM in March 2023 on work experience whilst completing her undergraduate degree in Human Geography. In September of the same year, she joined on a part-time basis whilst completing her studies for a Sustainability, Planning and Environmental Policy masters degree at Cardiff University.

Ceri’s work to date has consisted of site appraisal work, pre-application enquiries, Pre-Application Consultations, non-material amendment applications, and discharge of condition applications.

Cookie Policy

Information about our use of cookies
Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Your acceptance of our Cookie Policy is deemed to occur if you continue to use our site.  If you do not agree to our Cookie Policy please stop using our site immediately.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.  Cookies are used by nearly all websites and do not harm your system.

HOW DOES OUR SITE USE COOKIES?

Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our products and/or services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. By using our site you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services, and/or parties other than us. Third party cookies are used on our site for advertising services. All cookies used by and on our site are used in accordance with the current law.  We may use some or all of the following types of cookie:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.  These cookies cannot be turned off.  Without these cookies these services cannot be provided.  These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • Persistent cookies. A persistent cookie is stored as a file on your computer and it remains there when you close your web browser.  The cookie can be read by the website that created it when you visit that website again.  We use persistent cookies for Google Analytics.
  • Session cookies.  A session cookie is temporary and only remains on your computer from the point at which you visit our site until you close your browser.  These are automatically deleted when you close your browser.

Our site uses analytics services provided by Google Analytics.  Website analytics refers to a set of tools used to collect and analyse anonymous usage information which enables us to better understand how our site is used.  This, in turn, enables us to improve our site as well as products or services offered.   The analytics services used by our site use analytics cookies to gather information.  You do not have to allow us to use these cookies however our use of them does not pose any risk to your privacy or the safe use of our site as the information gathered is anonymised. Our site also uses cookies through Instagram.  Further information on these can be found here:  https://help.instagram.com/1896641480634370?ref=ig

CONSENT AND CONTROL

Before cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those cookies.  By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you.  You may, if you wish, deny consent to the placing of cookies (unless those cookies are strictly necessary) however certain features of our site may not be available to you or function fully or as intended. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
Safari (iOS): https://support.apple.com/en-gb/HT201265
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

You can opt out of Google Analytics tracking by visiting http://tools.google.com/dlpage/gaoptout

You can find more detailed information about cookies and adjusting your browser settings by visiting http://allaboutcookies.org

Further Information
If you would like to know more about how we use Cookies, please contact us through our Enquiries page.

Privacy Policy

CONTENTS

  1. Important information and who we are 
  2. The data we collect about you 
  3. How is your personal data collected? 
  4. How we use your personal data
  5. Disclosures of your personal data
  6. International transfers
  7. Data retention
  8. Your legal rights
  9. Glossary

Introduction
Welcome to LRM Planning Limited’s (“LRM”) privacy notice.  LRM respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or where we otherwise obtain or collect your personal data and tell you about your privacy rights and how the law protects you. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

Important information and who we are

Purpose of this privacy notice
This privacy notice aims to give you information on how LRM collects and processes your personal data through your use of this website, or where we otherwise obtain or collect your personal data, including any data you may provide through this website when you sign up to our newsletter or purchase a product or service. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller
LRM is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).  LRM is a company registered in England and Wales, registration number: 08618388 and registered office at Nyewood Court, Brookers Road, Billingshurst, West Sussex, RH14 9RZ. We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below:

Email: neilmantell@lrmplanning.com  or write to Neil Mantell, LRM Planning Ltd, 22 Cathedral Road, Cardiff, CF11 9LJ.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes
This version was last updated on 24/05/18. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. 
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • apply for our products or services;
  • create an account on our website;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us some feedback.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
  • Technical Data from the following parties:
  1. analytics providers such as Google based outside the EU;
  2. advertising networks and search information providers such as Mailchimp and Google Adwords based outside the EU and
  3. Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party company for marketing purposes.

Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transaction.

Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies Policy.

Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

  • Internal Third Parties as set out in the [Glossary].
  • External Third Parties as set out in the [Glossary].
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.  For example we use Microsoft 365 and Mailchimp where information is stored within a secure website server and backed up by the server in the United States. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers for tax and legal purposes. In some circumstances you can ask us to delete your data: see [Request erasure] below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are set out below:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us using the details set out below:

Email: neilmantell@lrmplanning.com  or write to Neil Mantell, LRM Planning Ltd, 22 Cathedral Road, Cardiff, CF11 9LJ.

No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

GLOSSARY

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

THIRD PARTIES

Internal Third Parties
LRM is part of a wider group of companies who provide services to them which includes LMAP Ltd, a company registered in England and Wales, registration number: 08640936 and registered office at Nyewood Court, Brookers Road, Billingshurst, West Sussex, RH14 9RZ.

External Third Parties

  • Service providers, acting as processors or joint controllers, based in the United Kingdom who provide IT, HR, payroll, accounting and system administration services.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, accountants, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance, pension and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
  • Mailchimp, an email marketing company, based outside of the United Kingdom.

Terms + Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What’s in these terms?
These terms tell you the rules for using our website: www.lrmplanning.com (our site”).

Who we are and how to contact us
www.lrmplanning.com is a site operated by LRM Planning Ltd of Nyewood Court, Brookers Road, Billingshurst, West Sussex, RH14 9RZ, a company registered in England and Wales under company registration number 08618388 (“we/our/us”).  Our VAT number is 196583749.We are regulated by the Royal Town Planning Institute. To contact us, please email: admin@lrmplanning.com or telephone on 02920 349737 (Cardiff office) or 01392 690060 (Exeter office).

By using our site you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you
These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out how we use and protect your information
  • Our Cookie Policy, which sets out information about the cookies on our site.

We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site
We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.

We may suspend or withdraw our site
Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off copies, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of supply.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

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If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

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Abi Hawke

Planner
BSc (Hons) AssocRTPI

Abi joined LRM in February 2021. After working for LRM briefly on a part-time basis in 2020, Abi completed her undergraduate degree in Urban Planning and Development at Cardiff University where she achieved an award for academic performance. After completion of her degree, Abi joined LRM on a full-time basis.

Abi’s work involves projects in both Wales and England, working to Directors on projects comprising of development management applications and wider strategic work. Abi has also led on minor and small major applications, and is adept at planning appraisals, Planning Statement, Design and Access Statements and Pre-Application Consultations.

Rhys Jones

Senior Planner
BSc (Hons) MSc MRTPI

Rhys started work part-time at LRM whilst he completed his studies for a Spatial Planning and Development Masters degree at Cardiff University, before joining the team full-time in September 2019. Rhys’s work consists of site appraisals, leading on planning applications, preparing supporting documents, and being the office expert at the Pre-Application Consultation process.

The bulk of Rhys’s work is in support of residential planning applications, primarily for housing associations, and Local Authority Housing teams. Rhys is well-versed at coordinating development teams, negotiating with Planning Officers, and coordinating discharge of condition processes. A first-language Welsh speaker from north Wales, Rhys has gained experience working on projects within Authorities across the country, including involvement on residential-led mixed-use schemes with community elements in areas such as Cardiff & Caerphilly.

Emily Elliott

Senior Planner
BSc (Hons) MSc MRTPI

Emily joined LRM Planning in July 2022, having previously worked at Local Authorities in the South West of England and South Wales. Emily’s experience has included both Development Management and Strategic Planning roles.

In terms of Development Management, Emily has dealt with a range of application types from householder development and prior approvals through to major commercial developments, including negotiating heads of terms and working alongside an array of stakeholders, as well as post-decision matters such as discharge of condition, minor amendments and resubmissions. With regards to Strategic Planning, she has worked on the annual monitoring of development plans and assessing housing and employment land supplies, reviewed and revised local authority planning policy guidance documents, and provided thorough planning policy consultation responses to Development Management.

Kate Coventry

Principal Planner
BSc (Hons) MSc MRTPI

Kate joined LRM in August 2017 on a part-time basis whilst completing her Spatial Planning and Development Masters degree at Cardiff University, before joining the team full-time the following year. Kate’s work includes land promotion, planning policy, appraisal work, the preparation, submission and management of planning applications, assisting with planning appeals, and the preparation of Environmental Statements. Kate is experienced in managing development teams from the early stages land promotion through to discharge of conditions. Her work primarily relates to residential led schemes, however, she also has involvement on other types of work including creation of a countryside park and associated attractions for the National Trust in the south of England.

In 2022, Kate was named Wales Young Planner of the Year and the Planner magazine selected Kate as a Woman of Influence in the Planning Industry. Kate formerly held roles on the RTPI Executive Committee and as national representative for Young Planners Cymru. The RTPI President awarded Kate a Special Award for 2021 to recognise her time as Chair of Young Planners Cymru.

John-Rhys Davies

Principal Planner
BSc (Hons) MCD MRTPI

John-Rhys has over a decade of experience in both public and private sectors which has seen him work widely across various locations including Sydney, London, and more recently Bristol and Cardiff. As such he has developed a good understanding of various planning systems and how they operate, including the increasingly differing systems between England and Wales.

John-Rhys has successfully managed an array of projects amongst sectors including commercial, retail, leisure, heritage, renewables, but predominantly, residential-led schemes for PLC home builders, SME’s and Housing Associations. This has included involvement at all stages, from strategic promotion of land, through to managing and co-ordinating planning applications, Environmental Statements and appeals. He has worked on urban extensions in Gloucestershire and Devon, sat on the West of England JSP examination, and managed large numbers of applications for residential and mixed use brownfield and greenfield schemes across the country.

Steffan Harries

Director
BSc (Hons) MA(UD) MRTPI

Steffan’s career has comprised working on projects throughout south and west Wales, and the south of England. Presently, the bulk of his work is in south Wales, mainly acting for housing associations, major housebuilders and construction companies; whilst also working on projects for private landowners.

Steffan has many years of consultancy experience, working within multi-disciplinary teams in order to deliver development. This includes a mixed-use regeneration project for the delivery of a residential development and healthcare centre in Bridgend; multiple mixed-use regeneration projects for the delivery of residential and commercial/community uses in Cardiff; and schools in Cardiff & Newport. Steffan has a Masters degree in Urban Design from Cardiff University and has worked on a number of award-winning projects in south Wales.

Owen Jones

Director
BA (Hons) DipTP MSc MRTPI

Owen has many years’ experience leading the promotion of development schemes both through strategic planning and the development management process. He has successfully led the promotion of major strategic development sites throughout England and Wales. He regularly appears at Development Plan Examination and s78 Inquiries. Projects that Owen has worked on include the West of Shottery scheme at Stratford-upon-Avon, one of the seminal case following the publication of the NPPF; and he recently acted for Hanson UK in the quarrying appeals at Craig yr Hesg.

Owen is a Chartered Town Planner and a Practitioner Member of Institute of Environmental Management and Assessment. He is also a non-executive Board Member of ateb group, the West Wales Housing Association.

Sam Courtney

Director
BA (Hons) MA(UC) MRTPI

Sam is an experienced practitioner having spent his career working within Local Authorities and for a major national housebuilder before commencing work in planning consultancy. Accordingly, his experience ranges from minor applications to large scale projects. Over recent years Sam has worked on a number of high-profile brownfield and greenfield projects working for a range of clients which include volume housebuilders, landowners, contractors, developers and housing associations.

Sam leads on large scale multi-disciplinary development projects across south Wales, which have included major residential developments located in Cardiff, Bridgend, Neath Port Talbot, Monmouthshire and Torfaen. In recent years he has also worked on a number of large strategic mixed-use urban extension sites, taking a leading role in both the promotion of the site through the LDP process, and the coordination of planning applications.

Michael Rees

Director
BSc (Hons) DipTP MA(UD) MRTPI

Michael has significant experience of working on a range of brownfield and greenfield projects in both England and Wales. He acts for housebuilders, landowners, housing associations and charitable bodies.

Michael has worked as part of multidisciplinary development teams on a number of prestigious schemes for both immediate and longer term development. These include residential development in Cardiff, Swansea, Newport, Crediton and Oxfordshire; regeneration projects in Cardiff and Bannau Brycheiniog National Park; and commercial developments at Crawley and South Godstone. Other recent projects include various specialist accommodation schemes such as homeless hostels, mental health accommodation and specialist shelters.

Neil Mantell

Director
BSc (Hons) MSc Cert TP MRTPI

Neil founded LRM Planning in 2013 and leads on large scale strategic projects which involve site appraisals, development plan promotion and planning applications, and often, coordination of Environmental Statements. He also has significant experience in conducting assessments of housing land supply and housing need and demand. He acts for a range of clients including national house builders, retirement home operators, student housing providers, commercial developers and landowners.

Project work that Neil has led on includes a number of large-scale residential schemes in Plymouth, Exeter, Mid Devon, Torridge, Faversham and Sussex. He also has involvement on a number of specialist accommodation schemes in Exeter and Sussex.